Delivering excellence
Meet the team
Edward Jonkler
Managing directorAfter stints in the military, credit derivative broking and hedge fund trading, Edward realised he didn't greatly enjoy working for other people. So, 9 years ago he decided to take the plunge and Remora was founded; the rest as they say, is history.
Edward is a fully trained crime scene cleaner, a British Damage Management Association technician, a Property Care Association technician, and expert on upholstery cleaning and chemical use, who contributes to The Sunday Times Property section regularly by answering readers queries. He has featured or contributed to LBC, The Daily Mail, Daily Express, and a number of other publications.
Thean Ashley Macawile
Financial ControllerOur first overseas hire, Ashley hails from the Philippines, where she previously worked as an accounting assistant and cash management associate for Toyota, and as an auditor for her local bishop.
She is a master of GAAP, supervises our payroll and credit control efforts, and graduated with a BS in Management Accounting. Efficient doesn't even cover it! Ashley is also a voracious reader, a practiced cook, and a fanatical baker.
Laura Redondo Galan
Team ManagerAs the senior team controller, Laura is responsible for managing up to 95 people, which she seems to do miraculously without breaking a sweat. Her ability to switch seamlessly from English to Spanish has been especially helpful when explaining nuanced instructions to supervisors, drivers, and cleaners.
Originally from sunny Fuenlabrada outside Madrid, she moved to London in 2014 after studying journalism, where she cut her teeth in hospitality, learning to work under pressure. Laura is a keen motorcyclist.
Frequently asked questions
The world of contract and residential cleaning can seem incredibly complex to outsiders, and most clients will have questions, either about what we do and how we do it or whether we can offer a specialist cleaning service. The short answer is that we almost always can – but you may still have questions. Click here to find the answers.
An ethical employer
Here at Remora we take extreme pride in doing the job well, but we take equal pleasure in seeing it done properly. This means that as well as our clients, we take care of our staff and the world around us.
We are proud to pay our cleaners the Living Wage, at a level beyond the industry standard, recognising their hard work and dedication. The fact is, you don’t get good work unless you pay for it – and our employees are excellent. And unlike many of our competitors, we don’t take advantage of the gig economy: Remora’s cleaners are PAYE employees with full employment rights.
On top of that, we offer a contributory pension plan to every member of staff, no matter how junior. And for those in need, we offer a pay advance scheme for staff in need, as a necessary alternative to predatory and dangerous short-term payday loan lenders.
Environmental standards
Our commitment to environmental standards is similar thorough. We invest in equipment that produces less waste and try to minimise our environmental impact. We endeavour to reduce our use of chemicals where possible, deploying hyper-efficient steam-cleaning machinery and lowemissions vehicles. We continue to pioneer the option of environmentally friendly chemicals for clients in our contracts business.